Terms of Service

Skytrippa is a travel comparison and metasearch platform. We show prices and availability from third-party airlines, hotels and experience providers. We are not a travel agency or the provider of any travel service.

When you book, you enter into a contract directly with the travel provider (airline, hotel, activity operator). Skytrippa is not a party to that contract and is not responsible for the delivery, quality, cancellation or refund of any travel service.

Skytrippa's Visa Reservation service provides a flight reservation document with a real, temporary booking reference for visa application and travel documentation purposes, as described on the Visa Reservation page. Skytrippa is not responsible for any visa application outcome, embassy decision, or travel arrangement made in reliance on this document. It is the customer's sole responsibility to confirm their destination country's specific documentation requirements before applying. Reservations expire after a limited validity period disclosed at the time of purchase.

The Visa Reservation Pro plan is a paid service offered at the price displayed at checkout, processed securely through our payment partner, Razorpay. By purchasing the Pro plan, you authorize Skytrippa to charge the displayed amount to your selected payment method.

Our policy is as follows:

• Once payment has been successfully processed and the reservation document has been delivered to the client — either as a downloadable file on the website or via email — no refund or exchange will be provided under any circumstances.
• If a client does not receive their document by email or download link, they must contact our support team at contactskytrippa@gmail.com within 3 days of payment. We will re-issue the document via email or chat, with a response and resolution time of between 72 and 96 hours from the time the support ticket is raised.
• Even if payment is deducted and the confirmation/thank-you page does not load or appear, and the client did not receive the reservation document, no refund is provided in this or any other scenario. The client must raise a support complaint with our team at contactskytrippa@gmail.com within 3 days of the payment. We will ensure the reservation document is provided via email or chat, with a response and resolution time of between 72 and 96 hours from the time the complaint is raised.
• If a payment attempt was initiated but not successfully deducted or completed, the amount (if held or in process by the bank) will typically be reverted to the client's account by their bank within the bank's standard timelines — generally 6–7 business working days for domestic payments and up to 15 business working days for international payments. If a client's payment was deducted from their account but Skytrippa did not receive the payment or issue any payment confirmation, the client should first check with their own bank regarding the status and reversal of that transaction. Clients may also raise a support ticket at contactskytrippa@gmail.com for guidance or to report an unsuccessful transaction; however, Skytrippa cannot process a refund for funds it did not receive, and resolution of such cases rests with the client's bank.

No refunds are provided by Skytrippa under any circumstances. All issues related to non-delivery of the reservation document are resolved exclusively through re-delivery of the document, as outlined above. Issues related to deducted-but-unreceived payments must be resolved directly with the client's bank.

Information shown on the Visa Requirement Checker (/visa-checker) is for general guidance only and does not constitute legal or immigration advice. Visa rules change frequently and vary by individual circumstances. Always verify current requirements directly with the official embassy, consulate, or immigration authority of your destination country before making travel plans or completing any reservation or booking.

We take care to display accurate prices and availability, but data is provided by third parties and can change quickly. Confirm all details on the provider's site before booking.

Do not scrape, resell or misuse the service, attempt to break its security, or use it for unlawful purposes.

To the maximum extent permitted by law, Skytrippa is not liable for indirect, incidental or consequential damages, or for losses arising from a travel provider's acts or omissions.

We may update these Terms from time to time. Continued use of the site after changes means you accept the updated Terms.

Questions? Email contactskytrippa@gmail.com.